Shipping policy

Shipping Policy

Last updated: 3 MARCH 2026

1. Order processing
Orders are processed within [1-2] business days after payment is confirmed.
Orders placed on weekends or public holidays are processed on the next business day.

2. Shipping destinations
We currently ship to: SOUTH AFRICA ONLY 
We do not ship to: Across South African borders 

3. Estimated delivery times
Domestic: 2-3 business days.
Delivery times are estimates and may vary due to customs, weather, or carrier delays.

4. Shipping rates
Shipping cost is shown at checkout before payment.
Free shipping is available for orders over R999.95, where applicable.

5. Tracking
When your order ships, we send a tracking number by email to the address used at checkout.

7. Delivery issues
If tracking shows delivered but you did not receive your order, contact us at [ziounlimited07@gmail.com] within [7] days.
If your package is returned to the sender due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment (additional shipping fees may apply).

8. Address accuracy
Customers are responsible for entering a complete and accurate shipping address.
If you need to change your address, contact us immediately at [ziounlimited07@gmail.com].